Dr. Lotte Haverman is a distinguished medical psychologist and associate professor at Amsterdam UMC, the Netherlands. Her research centers on identifying barriers and facilitators to the use of Patient-Reported Outcome Measures (PROMs) in clinical practice, across diverse patient groups and their caregivers, including children and adults. Her work involves developing and validating PROMs, as well as implementing optimizing methods for providing feedback to clinicians. One of her recent projects focuses on integrating PROMs into shared decision-making in the clinical setting. Dr. Haverman also serves as the director of the Amsterdam PROM Expertise Center and the KLIK PROM portal, both initiatives dedicated to the real-world implementation of ePROMs.
This talk will share insights from over 15 years of experience implementing Patient-Reported Outcome Measures (PROMs) in pediatric care in the Netherlands, beginning with the national KLIK PROM portal in 2008. Drawing from this extensive work, the Amsterdam UMC team has developed expertise in PROM implementation and evaluation across various care levels, gaining a deep understanding of key determinants, barriers, and facilitators.