Latest Seminar
Role of Patient-Reported Experience Measures in Assessing and Improving Health Care Quality
Patient-reported experience measures (PREMs) are now a cornerstone of public reporting and pay-for-performance initiatives. In this seminar, we will review applications of PREMs in national initiatives and describe approaches for optimizing their validity, reliability, response rates, and representativeness.
Rebecca Anhang Price PhD, is a Senior Policy Researcher at RAND, specializing in evaluating and improving care quality for individuals with serious illness, including hospice patients. She leads a Centers for Medicare & Medicaid Services (CMS) project implementing the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Hospice Survey nationwide and evaluates the hospice benefit under Value-Based Insurance Design. Her work involves interviewing hospice leaders and analyzing data on utilization, care quality, and market impact. Previously, she developed the CAHPS Hospice Survey and supported CMS’s implementation of CAHPS for ACOs, PQRS, and MIPS. Dr. Price has also led research funded by AHRQ and the Moore Foundation to assess end-of-life and serious illness care experiences.